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Find your next opportunityI’m working with an independent healthcare creative agency looking for a Project Manager to keep a varied mix of global projects moving, bringing structure, organisation and a calm head to a busy boutique agency.
This agency works across healthcare brand strategy, product launches and sales enablement, alongside a growing medical communications offering. You’ll work closely with client services, creative and medical colleagues, turning agreed briefs into clear plans and keeping everyone aligned through delivery.
From managing timelines and coordinating resources to tracking progress and flagging potential hold-ups, you’ll be the person who knows what’s happening, what’s needed next and who needs to be involved.
You’ll bring project management experience within a healthcare brand communications or healthcare advertising agency, confidence managing several projects at once and the ability to keep work moving when priorities change. You’ll enjoy working closely with people, solving practical problems and getting stuck in as part of a small team.
Clear project management experience within healthcare brand communications or healthcare advertising is essential. Applications that do not demonstrate this experience will not be shortlisted.
This is a hybrid role, although applications from candidates seeking remote working will also be considered. The agency is open to considering a permanent hire or freelance support.
Apply now if this looks like you and the right opportunity for your next career move.
For a confidential chat, either about this role or your next career move, please contact Nicky Stunt, Principal Healthcare Communications Recruiter at RBW Consulting, at nicky.stunt@rbwconsulting.com.
Operational Excellence Manager
An excellent opportunity for an Operational Excellence professional to join a growing and transforming, customer focused manufacturing organisation operating across pharmaceutical, healthcare and nutritional product sectors.
This business has experienced significant growth in recent years and continues to invest heavily in its manufacturing operations. As a key site within a larger international group, the operation is focused on delivering exceptional customer service, operational performance and sustainable growth in a fast-paced manufacturing environment.
This newly created role offers the opportunity to drive meaningful change, improve operational effectiveness and embed a culture of continuous improvement across the site. Working closely with leaders across the business, you will identify opportunities, challenge existing processes and implement initiatives that deliver measurable business impact.
The Opportunity
• Lead operational excellence and continuous improvement activities across the manufacturing operation.
• Drive efficiency, productivity and process improvement initiatives throughout the site.
• Identify opportunities to reduce waste, improve performance and enhance service delivery.
• Champion Lean methodologies and continuous improvement principles across all functions.
• Deliver sustainable improvements through data analysis, problem solving and process optimisation.
• Support site leadership in developing and implementing improvement roadmaps aligned to business objectives.
• Work collaboratively across operations, supply chain, engineering, planning and quality teams to deliver change.
• Influence stakeholders at all levels to successfully implement new processes and ways of working.
• Benchmark internal and external best practice, bringing new ideas and successful approaches into the business.
• Support the ongoing development of a high-performance culture focused on operational excellence and continuous learning.
About You
We are looking for a proactive and influential Operational Excellence professional who thrives in manufacturing environments and enjoys driving change through collaboration and engagement.
You will bring:
• A minimum of 5 years' experience within a medium to large FMCG manufacturing environment.
• A proven track record of delivering operational improvement, Lean or continuous improvement programmes.
• Experience driving measurable improvements in efficiency, productivity, cost, quality or service performance.
• Strong stakeholder engagement and change management skills.
• The ability to influence, challenge and build credibility across multiple functions and leadership levels.
• Experience using Lean tools and structured problem-solving methodologies.
• Lean Yellow Belt certification as a minimum, with Green Belt or higher considered advantageous.
• Strong analytical skills and the ability to turn data into actionable improvement initiatives.
• A hands-on, pragmatic approach with a passion for continuous improvement and operational performance.
• Experience within GMP-regulated manufacturing environments would be advantageous but is not essential.
Why Consider This Role?
This is a unique opportunity to join a business that is actively investing in growth, transformation and operational excellence. You'll have the autonomy to shape improvement activities, influence site performance and make a visible impact within a strategically important manufacturing operation.
For an individual who enjoys identifying opportunities, implementing change and delivering tangible business improvements, this role offers significant exposure, ownership and long-term career potential.
Opex, operations, operational, manufacturing, production, continuous, improvement, GMP, change, transformation, pharmaceutical, nutraceutical, food, healthcare, customer, client
Head of Innovation & R&D
Beauty, Personal Care & Wellness
A rare opportunity for an experienced innovation leader to shape the future of a growing beauty and wellness portfolio.
This is a strategic leadership position responsible for driving innovation, product development and commercialisation across a diverse range of topical and liquid consumer products. Working at the intersection of science, customer partnerships and commercial strategy, you will lead the development of market-leading products while building the innovation capabilities needed to support future growth.
The role offers significant visibility across the business and the opportunity to influence innovation strategy, category growth and customer engagement within a dynamic and entrepreneurial environment.
The Opportunity
• Lead innovation strategy and new product development across beauty, personal care and wellness categories.
• Develop and execute commercially relevant innovation pipelines aligned with market opportunities and customer needs.
• Drive formulation development from concept through scale-up, validation and commercial launch.
• Provide technical leadership across formulation science, product optimisation and manufacturing support.
• Build strong partnerships with commercial, marketing, operations, quality and regulatory teams to accelerate innovation delivery.
• Manage a diverse portfolio of development projects, balancing innovation, timelines, budgets and commercial priorities.
• Lead, mentor and develop high-performing technical teams while fostering a culture of innovation and continuous improvement.
• Act as a recognised technical leader internally and externally, helping shape category strategy and future growth opportunities.
About You
We're looking for a proven R&D and innovation leader with extensive experience developing and commercialising beauty, personal care or wellness products.
You will bring:
• A degree in Chemistry, Cosmetic Science, Pharmaceutical Sciences, Chemical Engineering or a related scientific discipline, with postgraduate qualifications advantageous.
• Significant experience in product development within beauty, skincare, personal care or topical wellness environments.
• A strong track record of bringing innovative products successfully to market.
• Experience leading technical teams and developing scientific capability.
• Strong formulation expertise and a broad understanding of product performance, stability and manufacturing requirements.
• Knowledge of quality systems, regulatory requirements and good manufacturing practices within regulated consumer product categories.
• Excellent stakeholder management, project leadership and communication skills.
• The ability to combine scientific rigour with commercial awareness and strategic thinking.
Why Consider This Role?
This is an opportunity to lead innovation within a growing and ambitious organisation where R&D sits at the heart of the business strategy. You'll have genuine influence over product pipelines, category development, customer engagement and future growth, while building and leading a team capable of delivering market-leading products across multiple consumer sectors.
Research, development, cosmetic, beauty, wellness, wellbeing, supplement, healthcare, skin, hair, product. R&D, personal, care
Director of Research & Development
Nutraceuticals | Food Supplements | Innovation Leadership
An exciting opportunity has arisen for an experienced R&D leader to take ownership of innovation, product development and scientific strategy within a growing consumer health and nutrition business.
This is a highly visible leadership role, offering responsibility for shaping the future product portfolio, driving innovation pipelines and leading multidisciplinary technical teams across formulation, development and commercialisation activities.
The successful candidate will play a key role in the leadership team, combining scientific expertise with business strategy to accelerate growth, strengthen customer partnerships and deliver commercially successful product launches.
The Opportunity
• Lead the end-to-end development of new nutraceutical and dietary supplement products
• Drive innovation strategy and identify opportunities through emerging science, consumer trends and market intelligence
• Build and manage a pipeline of commercially relevant product concepts and technologies
• Provide technical leadership across formulation development, scale-up and manufacturing support
• Partner with commercial, operations, quality and supply chain teams to bring products to market efficiently
• Act as the senior scientific authority for nutritional science, ingredient technologies and product performance
• Support regulatory compliance, product claims and technical documentation requirements
• Lead, mentor and develop a high-performing R&D organisation
• Contribute to broader business strategy as a member of the senior leadership team
About You
We are looking for an experienced R&D leader with a strong background in nutraceuticals, food supplements, functional ingredients or related consumer health products.
You will bring:
• Degree qualification in Nutritional Science, Food Science, Biochemistry, Pharmacology or a related discipline, with postgraduate qualifications desirable
• Significant experience leading product development and innovation programmes within regulated consumer health, nutrition or supplement environments
• A proven track record of successfully developing and commercialising new products
• Experience leading and developing technical teams
• Strong knowledge of formulation science, ingredient functionality and product performance
• Understanding of regulatory requirements relating to dietary supplements and consumer health products
• Excellent communication, stakeholder management and leadership skills
• The ability to operate strategically while remaining close to product development and delivery
Why Consider This Role?
This position offers the opportunity to influence both innovation strategy and business performance within a growing and ambitious organisation. You'll have genuine ownership of the R&D function, significant leadership responsibility and the ability to shape future product pipelines while developing technical capability across the wider business.
Research, development, nutraceuticals, pharmaceutical, food, supplement, R&D, manufacturing, customer, technical, brief, science, laboratory
Warehouse Operative
South West London
An long-established and market leading healthcare manufacturer is looking to appoint a Warehouse Operative to support the efficient flow of materials, components and finished products across a highly regulated GMP environment.
This is an excellent opportunity for an experienced warehouse professional who enjoys working in a fast-paced manufacturing setting where quality, compliance and accuracy are critical. You'll play a key role in ensuring production teams have the materials they need while maintaining high standards of stock control, warehouse organisation and operational excellence.
Key responsibilities
• Receiving, booking-in and storing incoming materials and components
• Supporting production teams through accurate picking and issuing of materials
• Processing returned materials and ensuring inventory accuracy
• Operating reach truck and counterbalance forklifts safely and effectively
• Carrying out cycle counts and supporting inventory control activities
• Loading and dispatching finished goods to external storage and distribution partners
• Maintaining warehouse organisation, cleanliness and GMP standards
• Identifying opportunities to improve warehouse efficiency, stock management and utilisation of space
• Reporting stock discrepancies, equipment issues and health & safety concerns
• Working closely with Production, Planning, Quality and Supply Chain teams
What we're looking for
• Previous warehouse experience, ideally within a regulated manufacturing environment
• Reach Truck Licence essential
• Counterbalance Forklift Licence essential
• Working knowledge of GMP and/or GDP requirements is beneficial
• Experience using ERP, WMS or stock management systems
• Strong attention to detail and commitment to accuracy
• Ability to work to deadlines in a fast-moving operational environment
• Good communication skills and a proactive approach to problem solving
• SAP experience would be advantageous
What's on offer
• Opportunity to join a well-established pharmaceutical manufacturer
• Stable and growing business with strong operational investment
• Varied role with exposure across warehousing, inventory management and production support
• Collaborative team environment where continuous improvement is encouraged
• Career development opportunities within a regulated manufacturing operation
If you have experience within pharmaceutical, healthcare, medical device, food, FMCG or other regulated manufacturing environments and are looking for your next challenge, we'd be pleased to discuss the opportunity.
Warehouse, operative, technician, picker, packer, logistics, distribution, manufacturing, production, counterbalance, reach, forklift
Account Manager – Healthcare Communications
Location: London (Hybrid)
Salary: Up to £45,000 DOE plus contributory pension and private health insurance
Position: Permanent
About the Agency
This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.
The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.
The Opportunity
This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.
You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.
Main Responsibilities
Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.
Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.
Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.
Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.
Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.
Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.
Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.
Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.
About You
The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.
Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.
Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.
Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.
Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.
Collaborative, considerate and professional in how you work with clients and teammates.
Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.
Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.
Culture & Values
Encouraging questioning and exploration to find better ways of doing things.
Taking ownership of work and caring about its quality and impact.
Bringing energy, individuality and perspective to the team.
Working closely with colleagues, partners and clients towards shared outcomes.
Maintaining an inclusive, supportive environment where different viewpoints are welcomed.
Salary, Benefits & Working Model
Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply
Contributory pension scheme.
Private health insurance through a leading provider.
Hybrid working pattern, with a mix of remote work and in-person collaboration in London.
How to Apply
If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.
I’m working with an independent healthcare creative agency looking for a Project Manager to keep a varied mix of global projects moving, bringing structure, organisation and a calm head to a busy boutique agency.
This agency works across healthcare brand strategy, product launches and sales enablement, alongside a growing medical communications offering. You’ll work closely with client services, creative and medical colleagues, turning agreed briefs into clear plans and keeping everyone aligned through delivery.
From managing timelines and coordinating resources to tracking progress and flagging potential hold-ups, you’ll be the person who knows what’s happening, what’s needed next and who needs to be involved.
You’ll bring project management experience within a healthcare brand communications or healthcare advertising agency, confidence managing several projects at once and the ability to keep work moving when priorities change. You’ll enjoy working closely with people, solving practical problems and getting stuck in as part of a small team.
Clear project management experience within healthcare brand communications or healthcare advertising is essential. Applications that do not demonstrate this experience will not be shortlisted.
This is a hybrid role, although applications from candidates seeking remote working will also be considered. The agency is open to considering a permanent hire or freelance support.
Apply now if this looks like you and the right opportunity for your next career move.
For a confidential chat, either about this role or your next career move, please contact Nicky Stunt, Principal Healthcare Communications Recruiter at RBW Consulting, at nicky.stunt@rbwconsulting.com.
Operational Excellence Manager
An excellent opportunity for an Operational Excellence professional to join a growing and transforming, customer focused manufacturing organisation operating across pharmaceutical, healthcare and nutritional product sectors.
This business has experienced significant growth in recent years and continues to invest heavily in its manufacturing operations. As a key site within a larger international group, the operation is focused on delivering exceptional customer service, operational performance and sustainable growth in a fast-paced manufacturing environment.
This newly created role offers the opportunity to drive meaningful change, improve operational effectiveness and embed a culture of continuous improvement across the site. Working closely with leaders across the business, you will identify opportunities, challenge existing processes and implement initiatives that deliver measurable business impact.
The Opportunity
• Lead operational excellence and continuous improvement activities across the manufacturing operation.
• Drive efficiency, productivity and process improvement initiatives throughout the site.
• Identify opportunities to reduce waste, improve performance and enhance service delivery.
• Champion Lean methodologies and continuous improvement principles across all functions.
• Deliver sustainable improvements through data analysis, problem solving and process optimisation.
• Support site leadership in developing and implementing improvement roadmaps aligned to business objectives.
• Work collaboratively across operations, supply chain, engineering, planning and quality teams to deliver change.
• Influence stakeholders at all levels to successfully implement new processes and ways of working.
• Benchmark internal and external best practice, bringing new ideas and successful approaches into the business.
• Support the ongoing development of a high-performance culture focused on operational excellence and continuous learning.
About You
We are looking for a proactive and influential Operational Excellence professional who thrives in manufacturing environments and enjoys driving change through collaboration and engagement.
You will bring:
• A minimum of 5 years' experience within a medium to large FMCG manufacturing environment.
• A proven track record of delivering operational improvement, Lean or continuous improvement programmes.
• Experience driving measurable improvements in efficiency, productivity, cost, quality or service performance.
• Strong stakeholder engagement and change management skills.
• The ability to influence, challenge and build credibility across multiple functions and leadership levels.
• Experience using Lean tools and structured problem-solving methodologies.
• Lean Yellow Belt certification as a minimum, with Green Belt or higher considered advantageous.
• Strong analytical skills and the ability to turn data into actionable improvement initiatives.
• A hands-on, pragmatic approach with a passion for continuous improvement and operational performance.
• Experience within GMP-regulated manufacturing environments would be advantageous but is not essential.
Why Consider This Role?
This is a unique opportunity to join a business that is actively investing in growth, transformation and operational excellence. You'll have the autonomy to shape improvement activities, influence site performance and make a visible impact within a strategically important manufacturing operation.
For an individual who enjoys identifying opportunities, implementing change and delivering tangible business improvements, this role offers significant exposure, ownership and long-term career potential.
Opex, operations, operational, manufacturing, production, continuous, improvement, GMP, change, transformation, pharmaceutical, nutraceutical, food, healthcare, customer, client
Head of Innovation & R&D
Beauty, Personal Care & Wellness
A rare opportunity for an experienced innovation leader to shape the future of a growing beauty and wellness portfolio.
This is a strategic leadership position responsible for driving innovation, product development and commercialisation across a diverse range of topical and liquid consumer products. Working at the intersection of science, customer partnerships and commercial strategy, you will lead the development of market-leading products while building the innovation capabilities needed to support future growth.
The role offers significant visibility across the business and the opportunity to influence innovation strategy, category growth and customer engagement within a dynamic and entrepreneurial environment.
The Opportunity
• Lead innovation strategy and new product development across beauty, personal care and wellness categories.
• Develop and execute commercially relevant innovation pipelines aligned with market opportunities and customer needs.
• Drive formulation development from concept through scale-up, validation and commercial launch.
• Provide technical leadership across formulation science, product optimisation and manufacturing support.
• Build strong partnerships with commercial, marketing, operations, quality and regulatory teams to accelerate innovation delivery.
• Manage a diverse portfolio of development projects, balancing innovation, timelines, budgets and commercial priorities.
• Lead, mentor and develop high-performing technical teams while fostering a culture of innovation and continuous improvement.
• Act as a recognised technical leader internally and externally, helping shape category strategy and future growth opportunities.
About You
We're looking for a proven R&D and innovation leader with extensive experience developing and commercialising beauty, personal care or wellness products.
You will bring:
• A degree in Chemistry, Cosmetic Science, Pharmaceutical Sciences, Chemical Engineering or a related scientific discipline, with postgraduate qualifications advantageous.
• Significant experience in product development within beauty, skincare, personal care or topical wellness environments.
• A strong track record of bringing innovative products successfully to market.
• Experience leading technical teams and developing scientific capability.
• Strong formulation expertise and a broad understanding of product performance, stability and manufacturing requirements.
• Knowledge of quality systems, regulatory requirements and good manufacturing practices within regulated consumer product categories.
• Excellent stakeholder management, project leadership and communication skills.
• The ability to combine scientific rigour with commercial awareness and strategic thinking.
Why Consider This Role?
This is an opportunity to lead innovation within a growing and ambitious organisation where R&D sits at the heart of the business strategy. You'll have genuine influence over product pipelines, category development, customer engagement and future growth, while building and leading a team capable of delivering market-leading products across multiple consumer sectors.
Research, development, cosmetic, beauty, wellness, wellbeing, supplement, healthcare, skin, hair, product. R&D, personal, care
Director of Research & Development
Nutraceuticals | Food Supplements | Innovation Leadership
An exciting opportunity has arisen for an experienced R&D leader to take ownership of innovation, product development and scientific strategy within a growing consumer health and nutrition business.
This is a highly visible leadership role, offering responsibility for shaping the future product portfolio, driving innovation pipelines and leading multidisciplinary technical teams across formulation, development and commercialisation activities.
The successful candidate will play a key role in the leadership team, combining scientific expertise with business strategy to accelerate growth, strengthen customer partnerships and deliver commercially successful product launches.
The Opportunity
• Lead the end-to-end development of new nutraceutical and dietary supplement products
• Drive innovation strategy and identify opportunities through emerging science, consumer trends and market intelligence
• Build and manage a pipeline of commercially relevant product concepts and technologies
• Provide technical leadership across formulation development, scale-up and manufacturing support
• Partner with commercial, operations, quality and supply chain teams to bring products to market efficiently
• Act as the senior scientific authority for nutritional science, ingredient technologies and product performance
• Support regulatory compliance, product claims and technical documentation requirements
• Lead, mentor and develop a high-performing R&D organisation
• Contribute to broader business strategy as a member of the senior leadership team
About You
We are looking for an experienced R&D leader with a strong background in nutraceuticals, food supplements, functional ingredients or related consumer health products.
You will bring:
• Degree qualification in Nutritional Science, Food Science, Biochemistry, Pharmacology or a related discipline, with postgraduate qualifications desirable
• Significant experience leading product development and innovation programmes within regulated consumer health, nutrition or supplement environments
• A proven track record of successfully developing and commercialising new products
• Experience leading and developing technical teams
• Strong knowledge of formulation science, ingredient functionality and product performance
• Understanding of regulatory requirements relating to dietary supplements and consumer health products
• Excellent communication, stakeholder management and leadership skills
• The ability to operate strategically while remaining close to product development and delivery
Why Consider This Role?
This position offers the opportunity to influence both innovation strategy and business performance within a growing and ambitious organisation. You'll have genuine ownership of the R&D function, significant leadership responsibility and the ability to shape future product pipelines while developing technical capability across the wider business.
Research, development, nutraceuticals, pharmaceutical, food, supplement, R&D, manufacturing, customer, technical, brief, science, laboratory
Warehouse Operative
South West London
An long-established and market leading healthcare manufacturer is looking to appoint a Warehouse Operative to support the efficient flow of materials, components and finished products across a highly regulated GMP environment.
This is an excellent opportunity for an experienced warehouse professional who enjoys working in a fast-paced manufacturing setting where quality, compliance and accuracy are critical. You'll play a key role in ensuring production teams have the materials they need while maintaining high standards of stock control, warehouse organisation and operational excellence.
Key responsibilities
• Receiving, booking-in and storing incoming materials and components
• Supporting production teams through accurate picking and issuing of materials
• Processing returned materials and ensuring inventory accuracy
• Operating reach truck and counterbalance forklifts safely and effectively
• Carrying out cycle counts and supporting inventory control activities
• Loading and dispatching finished goods to external storage and distribution partners
• Maintaining warehouse organisation, cleanliness and GMP standards
• Identifying opportunities to improve warehouse efficiency, stock management and utilisation of space
• Reporting stock discrepancies, equipment issues and health & safety concerns
• Working closely with Production, Planning, Quality and Supply Chain teams
What we're looking for
• Previous warehouse experience, ideally within a regulated manufacturing environment
• Reach Truck Licence essential
• Counterbalance Forklift Licence essential
• Working knowledge of GMP and/or GDP requirements is beneficial
• Experience using ERP, WMS or stock management systems
• Strong attention to detail and commitment to accuracy
• Ability to work to deadlines in a fast-moving operational environment
• Good communication skills and a proactive approach to problem solving
• SAP experience would be advantageous
What's on offer
• Opportunity to join a well-established pharmaceutical manufacturer
• Stable and growing business with strong operational investment
• Varied role with exposure across warehousing, inventory management and production support
• Collaborative team environment where continuous improvement is encouraged
• Career development opportunities within a regulated manufacturing operation
If you have experience within pharmaceutical, healthcare, medical device, food, FMCG or other regulated manufacturing environments and are looking for your next challenge, we'd be pleased to discuss the opportunity.
Warehouse, operative, technician, picker, packer, logistics, distribution, manufacturing, production, counterbalance, reach, forklift
Account Manager – Healthcare Communications
Location: London (Hybrid)
Salary: Up to £45,000 DOE plus contributory pension and private health insurance
Position: Permanent
About the Agency
This role sits within a specialist healthcare communications agency focused on reshaping how health stories are understood and experienced. The team blends strategic insight with practical execution to deliver programmes that address health inequalities and create measurable change. Working across the UK and Europe, the agency supports major pharmaceutical and health organisations on a wide range of initiatives – from early-stage programmes in rare diseases and campaigns addressing misconceptions around prevention and vaccination, through to patient information projects, digital ecosystem reviews and influencer-led activity.
The agency offers a close-knit, inclusive environment where individuals are trusted, supported and encouraged to challenge convention and bring new thinking.
The Opportunity
This Account Manager position is suited to someone who enjoys being at the centre of complex, high-impact healthcare communications programmes. You’ll play a key role in the day-to-day running of client accounts, ensuring projects are well planned, executed smoothly and deliver clear outcomes for clients.
You will be given genuine responsibility to shape work, contribute ideas and make decisions, rather than simply implementing instructions. If you like combining strategic thinking with hands-on delivery, and you’re motivated by asking questions and exploring better ways of doing things, this role offers the autonomy and variety you’re looking for.
Main Responsibilities
Lead the operational delivery of one or more client accounts, ensuring projects run to time, budget and quality expectations.
Coordinate activity across multiple workstreams, keeping internal teams and external partners aligned on priorities, actions and timelines.
Build and maintain strong, professional relationships with client contacts, acting as a reliable point of contact for programme delivery.
Support the creation of proposals and new business materials, working with senior colleagues to shape strategic recommendations and approaches.
Work with suppliers and partners to deliver integrated communications activity that meets agreed objectives.
Assist with financial management of accounts, including tracking costs, reconciling budgets and maintaining accurate project documentation.
Develop and apply knowledge of pharmaceutical industry regulations to ensure all communications remain compliant.
Keep up to date with developments in healthcare communications, PR, tools and social platforms, and feed relevant insights into client work.
About You
The agency is looking for someone who brings both strong delivery skills and a distinctive perspective – a person who enjoys thinking differently, collaborates well and is comfortable owning complex programmes.
Minimum of 3 years’ experience in a healthcare communications agency, working on UK or European programmes.
Experience in of the following areas: media relations; patient activation and patient-facing materials; advocacy and stakeholder engagement (e.g. patient organisations or professional bodies); social media or influencer activity; social listening and insight generation.
Confident acting as the main driver of day-to-day activity on an account, rather than waiting for detailed step-by-step direction.
Able to use initiative and solve problems, while recognising when to involve senior colleagues for input or escalation.
Collaborative, considerate and professional in how you work with clients and teammates.
Naturally curious, willing to question assumptions and explore alternative ways of approaching a brief.
Organised and composed under pressure, with the ability to manage multiple projects and deadlines simultaneously.
Culture & Values
Encouraging questioning and exploration to find better ways of doing things.
Taking ownership of work and caring about its quality and impact.
Bringing energy, individuality and perspective to the team.
Working closely with colleagues, partners and clients towards shared outcomes.
Maintaining an inclusive, supportive environment where different viewpoints are welcomed.
Salary, Benefits & Working Model
Salary of up to £45,000 for the Account Manager position. Experienced Senior Account Executives ready to step are welcome to apply
Contributory pension scheme.
Private health insurance through a leading provider.
Hybrid working pattern, with a mix of remote work and in-person collaboration in London.
How to Apply
If you have solid healthcare communications agency experience, enjoy driving complex programmes and are looking for a role where initiative and collaboration are genuinely valued, please get in touch. Send your CV and a short summary of your relevant experience, including examples of programmes you’ve helped deliver and the results achieved.
I have been dealing with four other recruitment agencies (3 media and one general) but unquestionably RBW have been the best... by a country mile!
RBW's, tenacity, attention to detail, speed, efficiency, and lovely personality have made her an absolute pleasure to work with. She has provided an absolutely faultless and highly professional service in helping me find an exciting new role.
So, whenever I am in a position to recommend RBW to others looking for a great recruitment agency, I will do so.
Business Development Director
Digital Health Company
Please accept this brief note as an expression of my appreciation for the high-quality candidates you have been sending over. Thus far, each candidate has exceeded my minimum standards, making my job that much easier.
Thank you for your partnership and the value you continue to deliver.
C-Suite Executive
Tech-Enabled Clinical Company
RBW have been absolute superstars in supporting our UK and global expansion across both client services and marketing roles. They always present high quality candidates with unique and difficult to source skill sets. They are always a pleasure to work with and my go to consultancy when I have a recruitment need, 10/10
Head of Client Services
Digital Health Agency
RBW immediately had an impact from a recruiting perspective but also as a wonderful partner to our business stakeholders and the external market.
They use their key strengths of kindness and authenticity to build relationships across the board. Not only are they able to understand the business need and identify top talent in the competitive cell/gene therapy market, they are also good humans; the high bar they set for themselves motivates them to do amazing work and do what is right for people.
Head of TA
Small Biotech
Our business is CDMO working on biopharmaceutical development and manufacturing. In the time that RBW has been supporting us, they have been nothing but amazing. They have gotten to know our business inside and out, and whether it is a permanent position or a contractor needed for any of our roles, ranging from GMP Assistants, Operators, Production Leaders, Validation, QA, QC, they have always spent time not just with us from a recruitment needs but with every manager to get to know exactly what we are looking for, even if the same roles came up time and time again.
HR Business Partner
Global CDMO
RBW have been instrumental to our successful transformation. Always bringing us a smile they are highly creative and there is no challenge they can’t overcome. Their emotional intelligence is outstanding, and they have an authentic, warm personal charm which is infectious. Their wide span of knowledge and experience can be consistently relied on, and they are a valued partner that we take true delight in working with.
HR Director
Global Medcomms Agency