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We’re supporting a client that’s continuing to invest heavily in its ServiceNow platform, and we’re looking for an experienced Senior ServiceNow Developer to play a key role in driving automation and platform maturity.
This is a great opportunity to join a forward-thinking environment where most core processes are already automated, giving you the scope to focus on optimisation, integration, and enhancing platform capability rather than building from scratch.
Working as a Snr Developer across the ServiceNow platform, with a focus on scalable, automated solutions
Working across key modules including ITSM, Service Catalogue, and ITOM
Designing and delivering robust integrations with third-party systems and internal tools
Driving automation initiatives to further streamline business processes
Supporting the evolution of an already mature ServiceNow environment
Collaborating with stakeholders across IT and the wider business to translate requirements into technical solutions
Strong experience as a ServiceNow Developer (Senior level)
Proven expertise across:
ITSM
Service Catalogue
Integrations & Automation
Ideally, strong exposure to ITOM (highly desirable)
Experience working in automated or highly digitised environments
Solid scripting and development capability within ServiceNow
Strong stakeholder engagement and problem-solving skills
Work in a modern, automated ecosystem where you can focus on innovation
Opportunity to have real influence on platform direction and capability
Collaborative, forward-thinking environment
Scope to work on complex integrations and advanced automation initiatives
Study Monitoring Lead
Department: Global Clinical Operations
Position Summary
The Study Monitoring Lead is responsible for the operational oversight of global clinical trials, ensuring studies are executed in accordance with protocol, timelines, ICH-GCP, regulatory requirements, and company SOPs. The SML oversees study feasibility, site management, monitoring activities, and CRO/vendor performance while partnering with cross-functional teams to drive successful study execution.
Responsibilities
Lead study feasibility activities, evaluating country and site capabilities, patient access, and operational readiness.
Partner with the Clinical Study Manager, Clinical Study Physician, and CROs to support country and site selection.
Oversee site activation activities, including regulatory documentation, contracts, investigational product supply, laboratory kits, and other start-up requirements.
Monitor site activation, enrollment, protocol compliance, and data quality.
Prepare, review, or approve Monitoring Plans, Laboratory Manuals, patient-facing materials, and other operational study documents.
Oversee CRO and vendor performance related to site management and monitoring.
Support training for CRO Clinical Trial Leads, CRAs, and investigative sites.
Oversee remote and on-site monitoring activities, ensuring timely visit completion, issue resolution, and follow-up.
Conduct sponsor co-monitoring visits and perform monitoring or co-monitoring activities as needed.
Track study metrics, including site activation, enrollment, monitoring visits, protocol deviations, and overall study progress.
Oversee biological sample tracking and investigational product management with study stakeholders.
Collaborate with Clinical Operations, Data Management, Medical, Safety, Regulatory, Clinical Supply, CROs, vendors, investigators, and study sites to ensure efficient study execution.
Identify and resolve operational risks, escalating issues when appropriate.
Ensure compliance with study protocols, ICH-GCP, regulatory requirements, and company SOPs while supporting inspection readiness.
Qualifications
Master's degree in Life Sciences or a related field.
5+ years of clinical operations experience, including 3+ years monitoring oncology studies as a CRA or comparable site management role.
Experience with study feasibility, site selection, site activation, monitoring oversight, and CRO/vendor management.
Strong knowledge of ICH-GCP, global clinical trial regulations, and inspection readiness.
Excellent communication, collaboration, organizational, analytical, and problem-solving skills.
Ability to travel internationally as required.
Analytical/QC Project Chemist
Location: South Yorkshire, West Midlands or North-West - with flexibility to travel
We’re supporting the growth of a new specialist QC function within a dynamic, multi-site pharmaceutical operation across the UK. This is a project-focused role working alongside a dedicated validation team, supporting new product introductions, method development, and technical transfer across multiple UK sites.
You’ll play a key role in bringing new methods into GMP QC environments, scaling processes, and embedding robust validation practices across the network.
What you need to know
Multi-site role – based out of a North UK facility but with travel required across all UK sites
Working closely with a central validation team, while remaining part of the wider QC function
Reporting line into QC leadership, with strong project-based collaboration
Focus on new product introduction, validation and tech transfer before handover to local QC teams
Core responsibilities include:
Method validation and transfer (some method development)
Scaling up analytical methods for routine QC use
Training QC teams on validated methods
What you need to bring
2–3 years’ experience in a GMP QC or analytical environment
Demonstrated expertise in analytical method validation – not just some exposure, but independent troubleshooting and problem solving
Hands-on experience with HPLC and GC techniques
Strong understanding of GMP requirements within a regulated setting
Experience supporting method development, optimisation, or tech transfer
Ability to work in a project-driven, multi-site environment
Confident communicator, capable of training and supporting QC teams during method handover
QC, control, quality, analytical, chemist, method, validation, HPLC, chromatography, GC, transfer, scale, tech, manufacturing, development, validate, wet, TLC, bench
Laboratory Validation Officer / Analytical Chemist
Location: South London
As part of a significant operational expansion we are delighted to be exclusively partnering with a market leading global brand and supporting the hire of a new Laboratory Validation Officer.
The successful hire will focus predominantly on method validation activities from bench to HPLC. There may be the need for some degree of method development.
Working in a small team this role must have independent and “can do” focus.
The opportunities in the business for development and progression are strong and they welcome a proactive and ambitious attitude.
For further details please contact Mark Bux-Ryan
Key experience
- Previous experience in method validation of HPLC
- Pharmaceutical (or healthcare/nutraceutical) GMP experience
- Any method development experience is advantageous
- Problem solving mindset with ability to work independently
laboratory, validation, method, HPLC, development, transfer, chromatography, liquid, pharmaceutical, research, analytical, scientist
QC Analyst
Location: South London
We are partnered exclusively with a leading global brand within the healthcare industry, that has an exceptional and long-standing reputation.
As we move further in 2026, they are now underway with critical expansion projects focused on new manufacturing lines, upgrading equipment and expanding headcount across a number of operational teams.
As part of the expansion, the business is adding new headcount to their QC team at more junior and senior ends of the spectrum.
Career development and chances for progression in this company are genuine and if you are looking to develop your QC and analytical experience further, this could be the ideal opportunity.
For further details, please contact Mark Bux-Ryan or apply below.
Key experience:
Previous experience within QC testing, specifically with established HPLC testing - 1-2 years expectation
GC experience beneficial
GMP experience is essential
QC, quality, control, analytical, science, scientists, laboratory, technician, good, manufacturing, GMP, HPLC, GC, chromatography, investigations, QA, assurance
Site Engineer
Location: Surrey, UK
Looking for an all round engineering role?
Want to mix maintenance and project work on a smaller, growing facility?
Look no further.
I am partnered exclusively with a long standing client who are expanding their engineering team with an “all rounder”. This will include maintenance within a manufacturing and facilities setting, as well as getting involved in project engineering, as the site undergoes change and development.
You will need to be hands on and willing to take on a variety of tasks in a fast paced and quick turnaround setting. Your ability to discuss GMP and GEP will be crucial as you bring an extra pair of experienced and willing hands to the company.
The role will be core hours (approx. 7am-3pm, with flexibility) working a 40 hour week. There will be an on-call rota that will include some Saturday working. Additional weekend hours and coming out on call will be paid additional.
Key experience:
Previous experience in a hands on engineering position within pharmaceuticals is essential
Experience of GMP is essential
The ability to discuss Good Engineering Practice
Multi-skilled engineering capability – both mechanical and electrical
Experience in engineering projects
An appreciation of IT and cloud based systems is advantageous
Experienced in both reactive and planned maintenance
Willig to be hands on and have a flexible approach to work
For further information, please contact Mark Bux-Ryan.
Engineering, manager, maintenance, electrical, mechanical, electro, mechatronics, planned, reactive, systems, controls, GMP, regulated, pharmaceutical, manufacturing, ISO, aerospace, food, chemical, quality, standards, GEP, automation, project, engineer
We’re supporting a client that’s continuing to invest heavily in its ServiceNow platform, and we’re looking for an experienced Senior ServiceNow Developer to play a key role in driving automation and platform maturity.
This is a great opportunity to join a forward-thinking environment where most core processes are already automated, giving you the scope to focus on optimisation, integration, and enhancing platform capability rather than building from scratch.
Working as a Snr Developer across the ServiceNow platform, with a focus on scalable, automated solutions
Working across key modules including ITSM, Service Catalogue, and ITOM
Designing and delivering robust integrations with third-party systems and internal tools
Driving automation initiatives to further streamline business processes
Supporting the evolution of an already mature ServiceNow environment
Collaborating with stakeholders across IT and the wider business to translate requirements into technical solutions
Strong experience as a ServiceNow Developer (Senior level)
Proven expertise across:
ITSM
Service Catalogue
Integrations & Automation
Ideally, strong exposure to ITOM (highly desirable)
Experience working in automated or highly digitised environments
Solid scripting and development capability within ServiceNow
Strong stakeholder engagement and problem-solving skills
Work in a modern, automated ecosystem where you can focus on innovation
Opportunity to have real influence on platform direction and capability
Collaborative, forward-thinking environment
Scope to work on complex integrations and advanced automation initiatives
Study Monitoring Lead
Department: Global Clinical Operations
Position Summary
The Study Monitoring Lead is responsible for the operational oversight of global clinical trials, ensuring studies are executed in accordance with protocol, timelines, ICH-GCP, regulatory requirements, and company SOPs. The SML oversees study feasibility, site management, monitoring activities, and CRO/vendor performance while partnering with cross-functional teams to drive successful study execution.
Responsibilities
Lead study feasibility activities, evaluating country and site capabilities, patient access, and operational readiness.
Partner with the Clinical Study Manager, Clinical Study Physician, and CROs to support country and site selection.
Oversee site activation activities, including regulatory documentation, contracts, investigational product supply, laboratory kits, and other start-up requirements.
Monitor site activation, enrollment, protocol compliance, and data quality.
Prepare, review, or approve Monitoring Plans, Laboratory Manuals, patient-facing materials, and other operational study documents.
Oversee CRO and vendor performance related to site management and monitoring.
Support training for CRO Clinical Trial Leads, CRAs, and investigative sites.
Oversee remote and on-site monitoring activities, ensuring timely visit completion, issue resolution, and follow-up.
Conduct sponsor co-monitoring visits and perform monitoring or co-monitoring activities as needed.
Track study metrics, including site activation, enrollment, monitoring visits, protocol deviations, and overall study progress.
Oversee biological sample tracking and investigational product management with study stakeholders.
Collaborate with Clinical Operations, Data Management, Medical, Safety, Regulatory, Clinical Supply, CROs, vendors, investigators, and study sites to ensure efficient study execution.
Identify and resolve operational risks, escalating issues when appropriate.
Ensure compliance with study protocols, ICH-GCP, regulatory requirements, and company SOPs while supporting inspection readiness.
Qualifications
Master's degree in Life Sciences or a related field.
5+ years of clinical operations experience, including 3+ years monitoring oncology studies as a CRA or comparable site management role.
Experience with study feasibility, site selection, site activation, monitoring oversight, and CRO/vendor management.
Strong knowledge of ICH-GCP, global clinical trial regulations, and inspection readiness.
Excellent communication, collaboration, organizational, analytical, and problem-solving skills.
Ability to travel internationally as required.
Analytical/QC Project Chemist
Location: South Yorkshire, West Midlands or North-West - with flexibility to travel
We’re supporting the growth of a new specialist QC function within a dynamic, multi-site pharmaceutical operation across the UK. This is a project-focused role working alongside a dedicated validation team, supporting new product introductions, method development, and technical transfer across multiple UK sites.
You’ll play a key role in bringing new methods into GMP QC environments, scaling processes, and embedding robust validation practices across the network.
What you need to know
Multi-site role – based out of a North UK facility but with travel required across all UK sites
Working closely with a central validation team, while remaining part of the wider QC function
Reporting line into QC leadership, with strong project-based collaboration
Focus on new product introduction, validation and tech transfer before handover to local QC teams
Core responsibilities include:
Method validation and transfer (some method development)
Scaling up analytical methods for routine QC use
Training QC teams on validated methods
What you need to bring
2–3 years’ experience in a GMP QC or analytical environment
Demonstrated expertise in analytical method validation – not just some exposure, but independent troubleshooting and problem solving
Hands-on experience with HPLC and GC techniques
Strong understanding of GMP requirements within a regulated setting
Experience supporting method development, optimisation, or tech transfer
Ability to work in a project-driven, multi-site environment
Confident communicator, capable of training and supporting QC teams during method handover
QC, control, quality, analytical, chemist, method, validation, HPLC, chromatography, GC, transfer, scale, tech, manufacturing, development, validate, wet, TLC, bench
Laboratory Validation Officer / Analytical Chemist
Location: South London
As part of a significant operational expansion we are delighted to be exclusively partnering with a market leading global brand and supporting the hire of a new Laboratory Validation Officer.
The successful hire will focus predominantly on method validation activities from bench to HPLC. There may be the need for some degree of method development.
Working in a small team this role must have independent and “can do” focus.
The opportunities in the business for development and progression are strong and they welcome a proactive and ambitious attitude.
For further details please contact Mark Bux-Ryan
Key experience
- Previous experience in method validation of HPLC
- Pharmaceutical (or healthcare/nutraceutical) GMP experience
- Any method development experience is advantageous
- Problem solving mindset with ability to work independently
laboratory, validation, method, HPLC, development, transfer, chromatography, liquid, pharmaceutical, research, analytical, scientist
QC Analyst
Location: South London
We are partnered exclusively with a leading global brand within the healthcare industry, that has an exceptional and long-standing reputation.
As we move further in 2026, they are now underway with critical expansion projects focused on new manufacturing lines, upgrading equipment and expanding headcount across a number of operational teams.
As part of the expansion, the business is adding new headcount to their QC team at more junior and senior ends of the spectrum.
Career development and chances for progression in this company are genuine and if you are looking to develop your QC and analytical experience further, this could be the ideal opportunity.
For further details, please contact Mark Bux-Ryan or apply below.
Key experience:
Previous experience within QC testing, specifically with established HPLC testing - 1-2 years expectation
GC experience beneficial
GMP experience is essential
QC, quality, control, analytical, science, scientists, laboratory, technician, good, manufacturing, GMP, HPLC, GC, chromatography, investigations, QA, assurance
Site Engineer
Location: Surrey, UK
Looking for an all round engineering role?
Want to mix maintenance and project work on a smaller, growing facility?
Look no further.
I am partnered exclusively with a long standing client who are expanding their engineering team with an “all rounder”. This will include maintenance within a manufacturing and facilities setting, as well as getting involved in project engineering, as the site undergoes change and development.
You will need to be hands on and willing to take on a variety of tasks in a fast paced and quick turnaround setting. Your ability to discuss GMP and GEP will be crucial as you bring an extra pair of experienced and willing hands to the company.
The role will be core hours (approx. 7am-3pm, with flexibility) working a 40 hour week. There will be an on-call rota that will include some Saturday working. Additional weekend hours and coming out on call will be paid additional.
Key experience:
Previous experience in a hands on engineering position within pharmaceuticals is essential
Experience of GMP is essential
The ability to discuss Good Engineering Practice
Multi-skilled engineering capability – both mechanical and electrical
Experience in engineering projects
An appreciation of IT and cloud based systems is advantageous
Experienced in both reactive and planned maintenance
Willig to be hands on and have a flexible approach to work
For further information, please contact Mark Bux-Ryan.
Engineering, manager, maintenance, electrical, mechanical, electro, mechatronics, planned, reactive, systems, controls, GMP, regulated, pharmaceutical, manufacturing, ISO, aerospace, food, chemical, quality, standards, GEP, automation, project, engineer
I have been dealing with four other recruitment agencies (3 media and one general) but unquestionably RBW have been the best... by a country mile!
RBW's, tenacity, attention to detail, speed, efficiency, and lovely personality have made her an absolute pleasure to work with. She has provided an absolutely faultless and highly professional service in helping me find an exciting new role.
So, whenever I am in a position to recommend RBW to others looking for a great recruitment agency, I will do so.
Business Development Director
Digital Health Company
Please accept this brief note as an expression of my appreciation for the high-quality candidates you have been sending over. Thus far, each candidate has exceeded my minimum standards, making my job that much easier.
Thank you for your partnership and the value you continue to deliver.
C-Suite Executive
Tech-Enabled Clinical Company
RBW have been absolute superstars in supporting our UK and global expansion across both client services and marketing roles. They always present high quality candidates with unique and difficult to source skill sets. They are always a pleasure to work with and my go to consultancy when I have a recruitment need, 10/10
Head of Client Services
Digital Health Agency
RBW immediately had an impact from a recruiting perspective but also as a wonderful partner to our business stakeholders and the external market.
They use their key strengths of kindness and authenticity to build relationships across the board. Not only are they able to understand the business need and identify top talent in the competitive cell/gene therapy market, they are also good humans; the high bar they set for themselves motivates them to do amazing work and do what is right for people.
Head of TA
Small Biotech
Our business is CDMO working on biopharmaceutical development and manufacturing. In the time that RBW has been supporting us, they have been nothing but amazing. They have gotten to know our business inside and out, and whether it is a permanent position or a contractor needed for any of our roles, ranging from GMP Assistants, Operators, Production Leaders, Validation, QA, QC, they have always spent time not just with us from a recruitment needs but with every manager to get to know exactly what we are looking for, even if the same roles came up time and time again.
HR Business Partner
Global CDMO
RBW have been instrumental to our successful transformation. Always bringing us a smile they are highly creative and there is no challenge they can’t overcome. Their emotional intelligence is outstanding, and they have an authentic, warm personal charm which is infectious. Their wide span of knowledge and experience can be consistently relied on, and they are a valued partner that we take true delight in working with.
HR Director
Global Medcomms Agency