Account Director

• Experience within a healthcare communications, medical communications or medcomms agency environment
• Either a newly promoted Account Director or a highly proactive Senior Account Manager ready to step up
• Strong client leadership skills and confidence engaging with senior stakeholders
• Someone comfortable operating independently and communicating confidently at a strategic level
• Commercially aware, with an understanding of account growth, scope and opportunities within existing business
• Experience across Medical Affairs accounts, ideally within oncology
• Exposure to expert engagement, congress activity and digital projects
• Someone who actively drives conversations and contributes ideas, rather than working in a purely delivery-focused way
• Publications experience would be of interest, although it is not essential for this role

• Opportunity to take on genuine ownership and visibility within accounts
• A highly collaborative environment with close access to senior leadership
• Exposure to a varied mix of Medical Affairs and digital work
• The chance to play a meaningful role in account growth and direction, not just delivery

• Around 3 years’ experience within healthcare communications, healthcare marketing, healthcare PR or corporate communications
• Strong writing and content development skills
• Experience across earned media and/or social media campaigns
• Someone comfortable working across a mix of pharmaceutical, charity and consumer health clients
• A proactive mindset with the confidence to contribute ideas and think creatively
• Someone who enjoys collaborative working and is comfortable operating within a growing agency environment
• Agency or in-house experience considered
• Product communications experience also of interest, provided there is broader healthcare communications exposure

• Opportunity to work across a genuinely varied mix of healthcare communications projects
• A growing independent agency environment where new ideas are encouraged
• A flexible, adult approach to working
• Fully remote working, with quarterly in-person team meetups
• The chance to be part of a team looking to push boundaries and approach healthcare communications differently

We’re supporting a leading pharmaceutical manufacturing organisation with a network of UK sites delivering critical diagnostic products. With continued growth, operational complexity, and regulatory expectations, we are seeking an experienced Site Manager to take full operational ownership of a key facility.

Reporting to the Head of Operations, with a functional relationship to Quality leadership, this is a highly visible role responsible for ensuring the safe, compliant, and efficient manufacture and distribution of pharmaceutical products.

This role combines hands-on operational leadership with strategic oversight, and would suit an experienced manufacturing or pharmaceutical professional with strong GMP knowledge and a track record of managing matrix teams in a regulated environment.

Key Responsibilities

• Lead all site operations, including production, quality control, engineering, and maintenance.
• Ensure compliance with current Good Manufacturing Practice (cGMP), GLP, and all regulatory requirements (MHRA, HSE, Environment Agency).
• Manage and develop a multidisciplinary team, including Production, QC, and Engineering Managers, ensuring effective staffing, training, and performance.
• Collaborate closely with Quality leadership, Qualified Persons (QPs), and QA teams to maintain robust Quality Management Systems (QMS).
• Oversee production planning and execution.
• Ensure site readiness and operational uptime, including plant, utilities, and critical infrastructure (e.g., air handling, power, gases).
• Lead maintenance and engineering activities, including fault resolution, contractor management, and spare parts control.
• Support new product introduction and validation activities, working cross-functionally with QA and technical teams.
• Act as deputy for the Head of Operations when required and represent the site in internal and external engagements.

Requirements

Essential

• Proven experience in pharmaceutical manufacturing environments.
• Strong working knowledge of GMP and regulatory compliance (MHRA or equivalent).
• Demonstrated experience managing matrix teams.
• Experience overseeing site operations, production processes, and maintenance systems.
• Strong leadership and organisational skills with the ability to drive performance and operational excellence.
• Experience with quality systems, SOPs, deviations, and compliance frameworks.

Desirable

• Experience in radiopharmaceuticals, aseptic or sterile manufacturing.
• Familiarity with cyclotron operations or PET/SPECT production environments.
• Experience supporting validation and new product introduction (NPI).
• Prior involvement in regulatory inspections or audits.

• Managing and improving CRM systems (Salesforce experience a bonus)
• Owning data quality and ensuring consistency across systems
• Producing reporting and insights to support sales performance
• Working directly with stakeholders to improve processes and ways of working
• Identifying opportunities to streamline systems and introduce efficiencies

• 1–2 years’ experience in a B2B sales, marketing or operations role
• Hands-on experience using CRM systems (essential)
• Strong attention to detail with a focus on data quality and accuracy
• Confidence working with stakeholders across teams
• A proactive mindset and the ability to take ownership of tasks and processes
• Someone who enjoys improving systems, not just maintaining them

• Experience with Salesforce
• Exposure to tools such as Excel, Power BI or marketing platforms (e.g. Mailchimp)

• Newly created role with genuine ownership from day one
• Exposure across two businesses, offering variety in experience
• High visibility with sales and marketing teams
• A collaborative, supportive environment focused on development

We’re partnering exclusively with a globally recognised brand within the healthcare industry, currently entering a significant phase of investment and expansion. With ongoing upgrades to production lines, facilities, and equipment, the site continues to strengthen its technical capabilities and operational output.

In this position, you will work in a small team with a core focus on electrical maintenance activities across both cleanroom manufacturing areas and wider site facilities. You will be involved in supporting a range of production equipment including liquid filling, cartons, labelling, tube filling, and shrink wrap systems.

The role combines both reactive and planned maintenance, requiring a practical and solutions-focused engineer who can respond to breakdowns, carry out preventative maintenance, and contribute to improving equipment reliability and performance.

This role operates on a Monday to Friday basis (40 hours/week), working 1:30pm – 10:00pm shifts.

Key Experience:

• Time-served Electrical Engineer
• HNC/HND Engineering qualification
• 18th Edition qualified
• Experience within FMCG, pharmaceutical, or other regulated manufacturing environments
• GMP knowledge is required
• Experience with PLC systems
• Ability to apply electrical expertise within a mechanical environment
• Experience working on production or packaging machinery is highly desirable

We're moving quickly on this role – if you're interested, apply early as the advert may close ahead of schedule.

We are partnered exclusively with a leading global brand within the healthcare industry, that has an exceptional and long-standing reputation.

As we move further in 2026, they are now underway with critical expansion projects focused on new manufacturing lines, upgrading equipment and expanding headcount across a number of operational teams.

As part of the expansion, the business is adding this brand new position to the production team, providing the link between the quality assurance department and operational activities.

This role will be responsible for all production documentation, including batch records and investigation documentation, as well as the follow through CAPA reports. The successful hire will need to have come from a production background, with sufficient experience to have previously been involved with these duties in the past.

Career development and chances for progression in this company are genuine and if you are looking to bridge the gap between your operational experience and quality assurance, this could be the perfect move.

This position is fully site based in South London and will require some flexibility to support the operations teams on both early and late shifts (37.5hrs p/w Mon-Fri).

For further details, please contact Mark Bux-Ryan or apply below.

Key experience:

• Established experience within a GMP environment (i.e. food or pharmaceutical manufacturing)
• Previous experience within a production capacity – must understand production lines and operational processes
• Previous experience in dealing with Production documentation – either in a more established operations position (i.e. senior/team leader role) or having taken on a similar interface position previously within QA.
• Exceptional communication skills