Senior Account Manager, Healthcare PR

Account Director – Healthcare Communications

Location: London, United Kingdom (Hybrid)

Position type: Permanent

Overview

We are working with a leading healthcare communications agency to hire an experienced Account Director. This is a senior, visible role for someone who enjoys owning complex client programmes, shaping strategy, and inspiring teams to deliver work that genuinely makes a difference in healthcare. You’ll build trusted relationships with major clients, influence how important stories about diseases and treatments are told, and contribute to projects that help patients, carers and healthcare professionals better understand their options.

About Our Client

Our client is a specialist healthcare communications organisation supporting pharmaceutical, biotech and wider healthcare clients with both strategic and hands-on programmes. Their work spans medical affairs, public relations and brand communications. The team is collaborative, curious and quality-driven, and they value clear thinking, strong client partnerships and work that is both compliant and impactful in a highly regulated environment.

The Role

As Account Director, you will take the lead on key client accounts and be accountable for the successful delivery of healthcare communication programmes from brief to execution. Working in a hybrid pattern from London, you will guide the team in day-to-day account management and long-term strategic planning, ensuring projects are delivered to a high standard, on time and within budget. You will be the senior point of contact for clients, offering confident counsel on communication strategy and spotting opportunities to deepen and grow each partnership.

Key Responsibilities

• Set and lead the strategic direction of healthcare communications accounts, ensuring all programmes clearly align with client objectives and industry requirements.

• Act as the senior contact for clients, building strong, long-term relationships and providing clear, well-informed advice and recommendations.

• Oversee the delivery of projects across the team, making sure timelines, quality standards and budgets are consistently met.

• Lead, coach and mentor team members, supporting their development and helping them deliver confident, effective work.

• Drive account growth by identifying new opportunities, shaping proposals and supporting pitch activity when needed.

• Collaborate with internal specialists to bring together medical, creative and digital expertise into cohesive, engaging communication solutions.

About You

You are an experienced healthcare communications professional, already operating at Account Director level or ready to step up. You’re comfortable leading complex, multi-stakeholder accounts and enjoy working closely with clients to solve communication challenges. You balance strategic thinking with hands-on delivery, and you’re happy switching between high-level planning and practical problem-solving. You bring a collaborative mindset, a clear and confident communication style, and a strong focus on accuracy, quality and compliance in a healthcare setting.

You’re likely to have:

• Solid experience in healthcare, pharma or medical communications agencies.

• Proven success in leading accounts, managing teams and growing client relationships.

• Confidence working within ABPI and other relevant industry codes.

• A genuine interest in healthcare and a desire to see your work have real-world impact.

What Our Client Offers

• The chance to lead significant healthcare communication accounts and have a real voice in shaping strategy and direction.

• A hybrid working model, combining time in the London office with flexibility to work from home.

• Exposure to a broad mix of healthcare projects, from medical affairs and education to PR and brand communications.

• A stable, professional environment where your contribution at Account Director level is recognised, supported and valued.

• Opportunities for progression, with room to grow your role and influence as the business evolves.

How to Apply

If you are currently an Account Director in healthcare communications, or a senior communications professional ready to step into this level of responsibility, we would be pleased to hear from you. Please send your CV and a short summary of your healthcare communications experience, including the types of clients and projects you’ve led. We will be in touch to discuss this opportunity and the team in more detail, and to explore whether it’s the right next step for you.

QA Regulatory Manager (Trainee/Newly Qualified QP)

Ready to take the next step in your QP career? We are seeking a QA Regulatory Manager to join a growing sterile pharmaceutical manufacturer. This is an excellent opportunity for a Trainee QP or newly qualified QP looking to complete their QP training while gaining broad exposure to regulatory affairs, quality assurance, and QP-related activities.

You'll lead and support regulatory projects, assist with product lifecycle activities, contribute to quality systems, and work closely with experienced QPs in a highly regulated sterile manufacturing environment.

Location: Flexible across the UK sites - Sheffield, Stoke-on-Trent, Preston, Manchester, Guildford or South London.

Ideal candidates will have:

• Experience within GMP pharmaceutical manufacturing

• Exposure to QA and/or regulatory affairs activities

• Progress towards QP qualification, or recently qualified QP status

• Strong communication and stakeholder management skills

A fantastic opportunity to accelerate your career within a supportive, expanding pharmaceutical business. Apply now to find out more.

Qualified Person (QP) | Manchester

Join a pharmaceutical manufacturing site in Manchester as a QP, responsible for batch certification and release of medicinal products.

Responsibilities

• Certify and release batches to GMP standards

• Support manufacturing and quality operations

• Manage deviations, CAPAs and investigations

• Ensure inspection readiness and regulatory compliance

• Work closely with QA, Production and Validation teams

Requirements

• Eligible to act as a QP under UK/EU legislation

• Pharmaceutical manufacturing experience

• Sterile/aseptic experience advantageous

• Strong GMP knowledge and communication skills

Benefits

• Competitive salary + bonus

• Generous holiday allowance

• Private healthcare

• Ongoing training and development

Interested? Apply today to learn more.

Qualified Person (QP) | Stoke-on-Trent

Join a sterile pharmaceutical manufacturing site as a QP, responsible for batch certification and release of aseptically manufactured products.

Responsibilities

• Certify and release batches to GMP standards

• Support aseptic manufacturing operations

• Manage deviations, CAPAs and investigations

• Ensure inspection readiness and regulatory compliance

• Work closely with QA, Production and Validation teams

Requirements

• Eligible to act as a QP under UK/EU legislation

• Pharmaceutical manufacturing experience

• Aseptic/sterile experience preferred

• Strong GMP knowledge and communication skills

Benefits

• Competitive salary + bonus

• Generous holiday allowance

• Private healthcare

• Ongoing training and development

Interested? Apply today to learn more.

Education Development Director

Location: United Kingdom (Remote, with regular travel)

Position Type: Permanent

About Our Client

Following a sustained period of growth, our client is expanding its commercial team with the appointment of an Education Development Director to lead new business development across Europe.

This is a newly created role with a clear strategic objective: to develop new supporter relationships across the pharmaceutical industry, broaden the organisation's supporter base and help drive the next phase of commercial growth.

Working closely with the senior leadership team, you'll play a leading role in developing new relationships with Medical Affairs teams across Europe, identifying commercial opportunities and supporting their progression into high-quality educational programmes.

The primary focus of this role is identifying and developing new business opportunities across Europe. We're looking for someone who enjoys opening doors, creating opportunities and building trusted relationships, rather than managing an inherited portfolio.

The Opportunity

You'll play a central role in expanding the organisation's European presence by identifying new opportunities, developing strategic relationships and supporting the continued growth of an independent medical education business.

Working collaboratively with Medical Strategy and Operations, you'll represent the organisation at industry congresses, engage with senior Medical Affairs stakeholders and support the development of high-quality educational proposals.

Key Responsibilities

• Develop new business opportunities across Europe within the pharmaceutical industry.

• Build trusted relationships with Medical Affairs, Grants and other key stakeholders.

• Generate and qualify new commercial opportunities.

• Support commercial discussions throughout the opportunity development process.

• Represent the organisation at European and international industry congresses and events.

• Work closely with Medical Strategy and Operations to develop compelling educational proposals.

• Maintain an accurate pipeline using Salesforce and contribute to commercial planning.

• Share market intelligence and identify emerging opportunities across the medical education landscape.

About You

You'll be a commercially driven business developer with a passion for building relationships and creating new opportunities.

A scientific background would be advantageous. However, we're equally interested in candidates who have built successful commercial careers within independent medical education, medical publishing, scientific communications or healthcare communications.

Essential Experience and Skills

• A proven track record of generating new business.

• Experience developing relationships with Medical Affairs or senior pharmaceutical stakeholders.

• A consultative approach to business development.

• The confidence to engage senior decision-makers and open new accounts.

• A proactive, entrepreneurial mindset.

• Excellent relationship-building and communication skills.

• Willingness to travel across Europe to attend client meetings and industry congresses.

Desirable Experience

• A scientific background.

• Experience within Independent Medical Education (IME) or Continuing Medical Education (CME).

• Commercial experience within medical publishing, scientific communications or healthcare communications.

• Experience working with Grants teams and educational funding opportunities.

• Familiarity with Salesforce or other CRM platforms.

• Additional European language skills.

What Success Looks Like

In this role, you'll play a key role in driving the organisation's continued European growth by:

• Building meaningful relationships with Medical Affairs teams across Europe.

• Generating and developing a strong pipeline of new business opportunities.

• Expanding the organisation's supporter base through new commercial partnerships.

• Representing the organisation professionally at industry congresses and networking events.

• Collaborating with internal teams to support the development of high-quality educational proposals.

• Contributing to the continued international growth of the business.

Why Join Our Client’s Team?

• Join a growing organisation at an exciting stage of its international expansion.

• Take on a newly created role with the opportunity to help shape business development across Europe.

• Work alongside an experienced, collaborative leadership team committed to long-term growth.

• Build strategic partnerships with Medical Affairs teams across the pharmaceutical industry.

• Represent the organisation at leading European and international industry congresses.

• Join a collaborative and ambitious organisation committed to improving healthcare through education while playing a visible role in its continued international growth.

How to Apply

RBW Consulting has been exclusively appointed as the recruitment partner for this opportunity.

If you feel your experience aligns with the requirements of this role, we'd love to hear from you. Please submit your application using the link provided.

If you meet the requirements of the role but have additional questions before applying, please contact Nicky Stunt, Principal Healthcare Communications Recruiter, at nicky.stunt@rbwconsulting.com for a discussion about the opportunity.

Commercial Pricing Analyst
Are you a commercially minded analyst who enjoys turning data into business decisions?
We're partnering with a growing pharmaceutical and healthcare manufacturing organisation looking for a Commercial Pricing Analyst to play a key role in shaping pricing strategy, supporting customer opportunities, and driving profitable growth across the UK business.
This is a highly visible role that sits at the intersection of Commercial, Finance, Procurement and Operations. You'll work with stakeholders across the business to ensure pricing decisions are competitive, commercially sound and aligned with wider growth objectives.
Whether your experience comes from healthcare, pharmaceuticals, FMCG or a broader manufacturing environment, this role offers the opportunity to make a genuine impact while developing your commercial influence across the organisation.
What you'll be doing
• Supporting the development and implementation of pricing strategies that balance growth with profitability
• Building and maintaining pricing models, tools and frameworks that support scalable decision-making
• Providing commercial pricing support for customer quotations, tenders, renewals and new business opportunities
• Analysing margins, profitability and pricing performance across products and customers
• Conducting financial modelling, scenario analysis and business case evaluations
• Partnering with commercial teams during customer negotiations by providing financial insight and deal support
• Monitoring pricing effectiveness and identifying opportunities to optimise performance
• Supporting reporting and governance processes to ensure pricing consistency and compliance
• Contributing to process improvements, automation initiatives and enhanced reporting capabilities
What we're looking for
• Degree qualified in Finance, Accounting, Business or a related discipline
• Around 3-5+ years' experience in Pricing, Commercial Finance, FP&A or a similar analytical role
• Strong analytical and financial modelling capability
• Advanced Excel skills with experience working with large data sets
• Experience using ERP systems such as SAP, Sage X3 or similar
• Able to communicate effectively with both finance and non-finance stakeholders
• Comfortable operating in a fast-paced, commercially focused environment
Desirable experience
• Manufacturing, contract manufacturing, healthcare, pharmaceutical or FMCG industry experience
• Understanding of pricing strategy, margin management and cost drivers
• Exposure to commercial bidding, customer pricing or contract negotiations
Why consider this opportunity?
• High-profile role with significant visibility across the business
• Opportunity to influence commercial strategy and decision-making
• Collaborative, cross-functional environment
• Mix of financial analysis, business partnering and strategic pricing
• Excellent opportunity for someone looking to develop their commercial finance career within a growing organisation
If you enjoy combining analytical rigour with commercial thinking and want a role where your insight directly influences business performance, we'd love to hear from you. Please contact Mark Bux-Ryan

#pricing #commercial #business #analyst #competitor #sales #finance #modelling #strategy