Field Application Scientist - ICP/MS

Location Germany
Discipline: Instrumentation & Lab Automation
Job type: Permanent
Salary: £60000
Contact name: Jamie Fisher

Contact email: jamie.fisher@rbwconsulting.com
Contact phone: +44 01293 364086
Job ref: JFFASDEICPMS
Published: 1 day ago
Expiry date: 23 Jan 2025 23:59

Field Application Specialist ICP/MS

Germany

Up to €60.000 + company car + bonus + benefits

Are you passionate about analytical services and solutions? Join our tight-knit team as a Field Application Specialist ICP/MS. This role offers an exciting opportunity to work with cutting-edge technology and support customers in achieving their scientific goals.

The company

Global analytical services and solutions provider, offering a broad portfolio of spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents.

Purpose

As a Field Application Specialist, you will provide pre-sales support to Account Managers, deliver specialist product line and breakthrough application/method solutions, and lead internal trainings for Sales and Service personnel. You will also support customers post-sales with application and product knowledge, and assist field service in solving instrumentation issues related to applications.

Key Responsibilities

Pre-Sales Support:

  • Develop value proposition collateral and new sales tools.

  • Nurture and develop Key Opinion Leaders (KOL) at the regional level.

  • Continuously learn and expand your scientific network.

  • Provide technical competitive intelligence and content for marketing collateral.

Demo Management:

  • Plan and manage high-quality demonstrations.

  • Provide technical expertise to local sales teams.

  • Manage demonstration reporting and inventory.

  • Ensure lab management adheres to safety and environmental procedures.

Sales Excellence:

  • Improve sales execution and prospect conversion rates.

  • Support Account Managers in opportunity ranking and customer expansion.

  • Assist in tenders and customer quoting processes.

  • Develop sales professionals’ skills for demos and independent selling.

Post-Sales Excellence:

  • Serve as the main point of contact for applicative questions.

  • Provide technical and applicative advice to customers.

  • Conduct advanced level training for customers.

  • Collaborate with the field service team to solve customer application problems.

Qualifications

  • Master’s degree in relevant science disciplines (PhD preferred).

  • 3 years of experience as a Field Application Specialist or related role.

  • Strong practical experience in inorganic mass spectrometry (Quadrupole-ICP/MS).

  • Field sales and support experience

  • Valid driver’s license and willingness to travel (approx. 50%).

Preferred Skills

  • Practical experience in the application of ICP/MS, ideally in the semiconductor area.

  • Recognised experience in customer and business-focused activities.

  • Strong communication, collaboration, and organizational skills.

  • Ability to design and lead internal and external trainings.

  • Fluent in German and English.

If this job sounds like a great fit, then please apply right away to be considered.